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@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{animation:none!important;transition:none!important}}
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/* Readability pass after the first desktop/mobile rendering. */
.header nav{font-size:13px}.motion-button{font-size:12px}.hero-copy>.eyebrow{font-size:11px}.person strong{font-size:14px}.person span,.person p{font-size:12px}.hero-bottom{font-size:12px}.hero-bottom>span{font-size:10px}.stage-top{font-size:10px}.node-index{font-size:9px}.competency small{font-size:12px}.stage-note{font-size:11px}.outcome small{font-size:9px}.outcome>span:last-child{font-size:12px}.section-heading>p,.section-lead{font-size:16px}.practice-intro p{font-size:14px}.practice-intro .eyebrow,.example-note{font-size:10px}.mini-table{font-size:11px}.mini-table>span{font-size:10px}.mini-table>div{min-height:31px}.data-join{font-size:10px}.data-result .eyebrow{font-size:9px}.data-result strong{font-size:16px}.data-result p{font-size:11px}.data-count small{font-size:10px}.topic summary{font-size:15px;min-height:72px}.topic-number{font-size:11px}.topic-body li{font-size:14px}.expand-all{font-size:12px}.footnote{font-size:11px}.dialogue-top{font-size:10px}.conversation-steps li{font-size:14px}.conversation-steps li>span{font-size:11px}.coaching-topics li{font-size:13px}.format-note{font-size:12px}.process p{font-size:14px}.formats strong{font-size:14px}.formats p{font-size:13px}.contact-person>span{font-size:13px}.contact-person>a{font-size:15px}.contact-person>a.contact-card{font-size:13px}.contact-person>p{font-size:12px!important}.resource .eyebrow{font-size:9px}.resource h3{font-size:16px}.resource p{font-size:12px}.resource-link{font-size:10px}.footer{font-size:11px}
@media(max-width:1100px) and (min-width:621px){.mini-table{font-size:9px}.mini-table>span{font-size:8px}.data-result strong{font-size:13px}.data-result p{font-size:9px}.section-heading>p{font-size:14px}.node-index{font-size:8px}.competency small{font-size:11px}.stage-top{font-size:9px}.resource .eyebrow{font-size:8px}}
@media(max-width:820px) and (min-width:621px){.hero-copy>.eyebrow{font-size:8px}.header nav{font-size:11px}.person strong{font-size:12px}.person span,.person p{font-size:11px}.topic summary{font-size:13px}.data-join{font-size:8px}.outcome>span:last-child{font-size:11px}.outcome small{font-size:8px}}
@media(max-width:620px){.motion-button{font-size:10px}.hero-copy>.eyebrow{font-size:8px}.hero-actions{gap:13px}.hero-actions .text-link{font-size:10px;gap:9px}.person strong{font-size:12px}.person span{font-size:11px}.person p{font-size:11px}.hero-bottom{font-size:10px}.hero-bottom>span{font-size:9px}.stage-top{font-size:8px}.node-index{font-size:7px}.competency small{font-size:10px}.outcome small{font-size:7px}.outcome>span:last-child{font-size:10px}.stage-note{font-size:10px}.section-heading>p,.section-lead{font-size:14px}.practice-intro p{font-size:13px}.practice-intro .eyebrow,.example-note{font-size:9px}.mini-table{font-size:10px}.mini-table>span{font-size:8px}.mini-table>div{min-height:30px}.data-join{font-size:8px}.data-result .eyebrow{font-size:8px}.data-result strong{font-size:13px}.data-result p{font-size:9px}.data-count small{font-size:8px}.topic summary{font-size:14px}.topic-number{font-size:10px}.topic-body li{font-size:13px}.expand-all{font-size:11px}.footnote{font-size:10px}.dialogue-top{font-size:8px}.conversation-steps li{font-size:12px}.conversation-steps li>span{font-size:10px}.coaching-topics li{font-size:12px}.format-note{font-size:11px}.process p{font-size:13px}.formats strong{font-size:13px}.formats p{font-size:12px}.resource .eyebrow{font-size:8px}.resource h3{font-size:15px}.resource p{font-size:11px}.resource-link{font-size:10px}.footer{font-size:10px}}
@media(max-width:350px){.hero-actions{gap:10px}.hero-actions .text-link{font-size:9px;gap:6px}.mini-table{font-size:9px}.mini-table>span{font-size:7px}.data-result strong{font-size:11px}.data-result p{font-size:8px}.node-index{font-size:7px}.competency small{font-size:9px}.outcome>span:last-child{font-size:9px}.stage-top{font-size:7px}.stage-note{font-size:9px}}
/* Final visual QA corrections: distinguish static topics from actual links. */
.coaching-topics li{border-bottom:0;padding-bottom:0}.coaching-topics li:before{content:'•';color:var(--cyan);margin-right:8px}.stage-note{font-size:12px}
@media(max-width:620px){.chapter-nav a>b{display:none}.chapter-nav a{white-space:nowrap;gap:7px;font-size:11px}.stage-note{font-size:10px}.topic-body ul{padding-top:7px}}
@media(max-width:350px){.chapter-nav a{font-size:10px}.stage-note{font-size:9px}}
/* Small cyan labels use a darker ink; display-size headings retain the brand accent. */
.section-heading .eyebrow,.coaching .eyebrow,.topic summary:hover,.conversation-steps li>span,.chapter-nav a>b,.coaching-topics li:before{color:#006c9f}
/* R2: original topic presentation, V2 practice scenes. */
.revised-it{position:relative;background:radial-gradient(ellipse at 85% 28%,#0d536c55,transparent 58%),linear-gradient(125deg,#061e32,#0b2a40 65%,#082439);color:#eef6fb;width:100%}.revised-it .section-heading>p,.revised-it .footnote{color:#c5d9e6}.revised-it h2 span{color:#80d5ee}.revised-it .section-heading .eyebrow{color:#7ed5ec}.it-content{display:grid;grid-template-columns:1fr 1.1fr;gap:40px;align-items:start}.visible-topic-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.topic-group{min-width:0;padding:22px;border:1px solid #cddce7;border-radius:10px;background:#f7fafc}.topic-group h3{font-size:16px;line-height:1.4;letter-spacing:-.025em}.topic-group ul{list-style:none;padding:0;margin:18px 0 0;display:flex;flex-wrap:wrap;gap:8px}.topic-group li{font-size:12px;line-height:1.65;padding:4px 10px;background:#eaf1f6;border:1px solid #d8e3eb;border-radius:18px;color:#354e64;overflow-wrap:anywhere}.topic-group li:after{content:none!important}.revised-it .topic-group{background:#11334955;border-color:#355367}.revised-it .topic-group li{background:#15394f66;color:#dbeaf3;border-color:#3a5668}.topic-heading{display:flex;align-items:flex-start;gap:11px}.topic-symbol{color:#0086c9;width:23px;height:23px;flex:none}.topic-symbol svg{stroke:currentColor;stroke-width:1.4;fill:none;width:23px;height:23px}.revised-it .topic-symbol{color:#8bd7ed}.it-content .practice{display:flex;flex-direction:column;gap:28px;padding:30px;color:var(--ink);align-items:stretch}.it-content .practice-intro h3{font-size:25px}.it-content .practice-intro p{max-width:none}.it-content .example-note{margin-top:11px}.it-content .data-demo{width:100%}.it-content .source-row{grid-template-columns:1.25fr 1fr}.it-content .mini-table{font-size:11px}.it-content .mini-table>span{font-size:9px}.it-content .data-result strong{font-size:14px}.it-content .data-result p{font-size:10px}.more-topics{margin-top:38px;border:1px solid #b6cfdf;border-radius:10px;background:#edf6fa;min-width:0}.more-topics>summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 24px;min-height:76px;cursor:pointer;font-size:16px;font-weight:600}.more-topics>summary::-webkit-details-marker{display:none}.more-topics>summary:hover{background:#dceef7;border-radius:10px}.more-action{display:flex;align-items:center;gap:16px;font-size:12px;white-space:nowrap}.more-action .plus{margin-left:0}.when-open{display:none}.more-topics[open] .when-open{display:inline}.more-topics[open] .when-closed{display:none}.more-topics[open] .plus:after{transform:rotate(0)}.full-topic-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;padding:4px 24px 24px}.revised-it .more-topics{background:#16435975;border-color:#4c7d92;color:#f1f8fc}.revised-it .more-topics>summary:hover{background:#21576e66}.revised-it .more-action{background:#d8eff9;color:#153e53;padding:10px 15px;border-radius:25px}.revised-it .footnote{margin-top:23px;font-size:11px}.soft-content{display:grid;grid-template-columns:1fr 1fr;gap:55px;align-items:stretch}.soft-content .practice{display:flex;flex-direction:column;gap:24px;align-items:stretch;padding:32px}.soft-content .practice-intro h3{font-size:25px}.soft-content .practice-intro p{max-width:none}.soft-content .conversation{margin-top:auto}.soft-overview{display:flex;flex-direction:column}.soft-overview article{padding:22px 0;border-top:1px solid #d2dce4}.soft-overview article:first-child{padding-top:3px;border-top:0}.soft-overview article>span{font-size:10px;letter-spacing:.08em;color:#536b7d;font-weight:600}.soft-overview h3{font-size:22px;margin-top:12px;line-height:1.3}.soft-overview p{font-size:14px;color:#40546a;line-height:1.8;margin-top:12px}.revised-soft .more-topics{background:#edf6f9}.revised-soft .topic-group{background:white}.revised-soft .topic-group h3{color:#102f47}.revised-soft .topic-group li{font-size:13px}
/* Restore the original sculpted compass, controlled by the common GSAP timeline. */
.coaching{position:relative}.coaching:before{content:'';position:absolute;inset:0 calc((100vw - 100%)/-2);background:radial-gradient(ellipse at 78% 40%,#d5ebf1,transparent 65%),#eaf2f5;z-index:-1}.original-compass{height:445px;position:relative;perspective:1000px;width:100%;min-width:0}.original-compass .compass-outer{width:340px;height:340px;position:absolute;top:22px;left:50%;margin-left:-170px;border:1px solid #fff;border-radius:50%;background:linear-gradient(135deg,#ffffff8c,#b9d6e157 55%,#e7f9ff99);box-shadow:0 0 0 7px #d4e5eb,0 0 0 9px #ffffff7a,0 15px 0 8px #b9d0dc,0 20px 0 8px #a6c4d1,15px 42px 50px #1a4d6226,inset 0 0 20px #ffffffba;transform:rotateX(26deg) rotateZ(-17deg);transform-style:preserve-3d}.original-compass .compass-ticks{position:absolute;inset:23px;border-radius:50%;background:repeating-conic-gradient(from 0deg,#638d9c 0deg,#638d9c 1deg,transparent 1deg,transparent 10deg);mask:radial-gradient(transparent 0,transparent 64%,black 65%);opacity:.7}.original-compass .compass-inner{position:absolute;inset:41px;border:1px solid #a6c4d4;border-radius:50%;background:radial-gradient(circle at 30% 25%,#f9fdff,#d7e8f0);box-shadow:inset 2px 5px 15px #7598aa2e,0 2px 0 #fff}.original-compass .compass-cross{position:absolute;inset:32px;background:linear-gradient(transparent calc(50% - .5px),#94b4c244 50%,transparent calc(50% + .5px)),linear-gradient(90deg,transparent calc(50% - .5px),#94b4c244 50%,transparent calc(50% + .5px));border:1px solid #b2ccd850;border-radius:50%}.original-compass .compass-needle{position:absolute;inset:29px 80px;width:auto;height:auto;transform:rotate(32deg);filter:drop-shadow(6px 6px 4px #0e496233);animation:none}.original-compass .compass-needle i,.original-compass .compass-needle b{display:block;position:absolute;inset:0;clip-path:polygon(50% 0,100% 50%,50% 100%,0 50%);background:linear-gradient(90deg,#00729d 0,#4ac6db 49%,#1190b3 50%,#047097)}.original-compass .compass-needle b{clip-path:polygon(50% 50%,100% 50%,50% 100%,0 50%);background:linear-gradient(90deg,#ccdce4 49%,#8eb4c5 50%)}.original-compass .compass-pin{position:absolute;top:calc(50% - 8px);left:calc(50% - 8px);width:16px;height:16px;border-radius:50%;background:radial-gradient(circle at 30% 30%,white,#9ebfce 60%,#52859c);box-shadow:2px 3px 5px #16435c44}.original-compass .compass-outer>span{position:absolute;color:#355566;font-size:13px;font-weight:600}.compass-n{left:calc(50% - 3px);top:6px}.compass-s{left:calc(50% - 3px);bottom:6px}.compass-e{right:9px;top:calc(50% - 5px)}.compass-w{left:6px;top:calc(50% - 5px)}.original-compass .compass-question{position:absolute;right:0;bottom:62px;background:#ffffffc9;backdrop-filter:blur(12px);border:1px solid white;border-radius:12px;padding:22px 30px;box-shadow:0 15px 50px #20547012;font-size:20px;line-height:1.3;letter-spacing:-.03em;color:#42657a;transform:rotate(-4deg)}.original-compass .compass-question strong{font-weight:600;color:#164760}.original-compass .compass-caption{position:absolute;bottom:0;left:0;right:0;transform:none;background:none;border:0;border-radius:0;padding:0;box-shadow:none;white-space:normal;text-align:center;font-size:10px;line-height:1.8;letter-spacing:.05em;color:#355566}
.process-line{background:#95b4c8}.process-signal{--travel:0;position:absolute;left:calc(var(--travel)*82%);top:-1px;width:18%;height:3px;background:linear-gradient(90deg,transparent,#0086c9,transparent);opacity:0;border-radius:3px;pointer-events:none}
@media(max-width:1100px){.it-content{grid-template-columns:1fr 1fr;gap:25px}.visible-topic-grid{gap:13px}.topic-group{padding:17px}.topic-group h3{font-size:14px}.topic-group li{font-size:12px;padding:4px 8px}.it-content .practice{padding:24px}.it-content .mini-table{font-size:9px}.it-content .mini-table>span{font-size:8px}.soft-content{gap:32px}.soft-content .practice{padding:26px}.soft-overview h3{font-size:20px}.soft-overview p{font-size:13px}.original-compass .compass-outer{width:285px;height:285px;margin-left:-142px;top:45px}.original-compass .compass-inner{inset:35px}.original-compass .compass-needle{inset:24px 66px}.original-compass .compass-question{font-size:18px;right:0}.original-compass{height:410px}}
@media(max-width:820px){.it-content{grid-template-columns:1fr}.it-content .practice{display:grid;grid-template-columns:.9fr 1.2fr;gap:30px}.visible-topic-grid{grid-template-columns:1fr 1fr}.topic-group h3{font-size:16px}.topic-group li{font-size:13px}.it-content .practice-intro h3{font-size:23px}.it-content .data-result strong{font-size:12px}.it-content .data-result p{font-size:9px}.soft-content{gap:28px}.soft-content .practice-intro h3{font-size:22px}.soft-overview h3{font-size:19px}.more-topics>summary{font-size:15px}.more-action{font-size:11px}}
@media(max-width:620px){.revised-it .section,.revised-soft .section{padding-block:57px}.it-content{gap:25px}.visible-topic-grid{gap:13px}.topic-group{padding:18px}.topic-group h3{font-size:15px}.topic-heading{gap:9px}.topic-symbol,.topic-symbol svg{width:21px;height:21px}.topic-group li{font-size:12px}.it-content .practice{display:flex;padding:24px 19px;gap:24px}.it-content .mini-table{font-size:10px}.it-content .mini-table>span{font-size:8px}.it-content .data-result strong{font-size:13px}.it-content .data-result p{font-size:9px}.it-content .data-demo{margin-top:0}.more-topics{margin-top:27px}.more-topics>summary{align-items:flex-start;flex-direction:column;gap:16px;padding:20px;font-size:15px;line-height:1.5}.more-action{font-size:12px}.revised-it .more-action{padding:9px 14px}.full-topic-grid{grid-template-columns:1fr;padding:0 20px 20px;gap:14px}.revised-it .footnote{font-size:10px}.soft-content{grid-template-columns:1fr;gap:29px}.soft-content .practice{padding:24px 20px}.soft-content .conversation{margin-top:0}.soft-overview h3{font-size:21px}.soft-overview p{font-size:14px}.soft-overview article{padding-block:22px}.soft-overview article:first-child{padding-top:0}.coaching{padding-bottom:47px}.original-compass{height:400px;max-width:370px;margin-top:6px}.original-compass .compass-outer{width:275px;height:275px;margin-left:-137.5px;top:23px;box-shadow:0 0 0 5px #d4e5eb,0 0 0 7px #ffffff7a,0 12px 0 6px #b9d0dc,0 16px 0 6px #a6c4d1,12px 30px 35px #1a4d6226}.original-compass .compass-inner{inset:36px}.original-compass .compass-needle{inset:24px 64px}.original-compass .compass-question{bottom:48px;right:0;font-size:18px;padding:19px 26px}.original-compass .compass-caption{font-size:10px;letter-spacing:.03em}.process-signal{left:-1px;top:calc(var(--travel)*82%);width:3px;height:18%;background:linear-gradient(180deg,transparent,#0086c9,transparent)}}
@media(max-width:380px){.visible-topic-grid{grid-template-columns:1fr}.topic-group{padding:18px}.it-content .practice{padding:22px 15px}.it-content .mini-table{font-size:9px}.it-content .mini-table>span{font-size:7px}.original-compass .compass-outer{width:245px;height:245px;margin-left:-122.5px;top:28px}.original-compass .compass-inner{inset:32px}.original-compass .compass-needle{inset:21px 55px}.original-compass .compass-question{font-size:17px;bottom:48px;padding:17px 22px}.original-compass{height:365px}}
@media print{.revised-it{background:white!important;color:#071d3b!important}.revised-it .topic-group,.revised-it .more-topics{background:white!important;color:#071d3b!important}.revised-it .topic-group li,.revised-it .footnote,.revised-it .section-heading>p{color:#40546a!important}.it-content,.soft-content{display:block}.visible-topic-grid,.full-topic-grid{display:grid;grid-template-columns:1fr 1fr}.more-topics{break-inside:auto}.more-topics .topic-body{display:block!important}.topic-group{break-inside:avoid}.original-compass,.process-signal{display:none!important}}
.coaching:before{content:none}.coaching-section{background:radial-gradient(ellipse at 78% 40%,#d5ebf1,transparent 65%),#eaf2f5}
.topic-group li{font-size:14px}.topic-group h3{overflow-wrap:anywhere}
@media(max-width:620px){.topic-group li{font-size:13px}.topic-group h3{font-size:14px}}
/* Keep offscreen entrance offsets inside the illustration, including on narrow screens. */
.hero-stage{overflow:clip;overflow-clip-margin:16px}
@media(max-width:350px){.original-compass .compass-outer{width:225px;height:225px;margin-left:-112.5px}.original-compass .compass-inner{inset:30px}.original-compass .compass-needle{inset:20px 48px}}
.original-compass .compass-question{z-index:3;backdrop-filter:none;background:#f5fbfdf2}
/* R3: theme-led hierarchy, integrated training insight, clearer chapter rhythm. */
.section-heading .eyebrow,.coaching-copy>.eyebrow{font-size:12px;letter-spacing:.075em}.it-content{grid-template-columns:minmax(0,1.35fr) minmax(0,.85fr);gap:40px;align-items:start}.visible-topic-grid{gap:20px}.visible-topic-grid .topic-group{min-height:242px;padding:25px}.topic-group h3{font-size:17px}.topic-symbol,.topic-symbol svg{width:26px;height:26px}.topic-heading{gap:13px}.topic-group ul{margin-top:20px;gap:9px}.visible-topic-grid .topic-group li{font-size:14px;padding:5px 11px}.revised-it .visible-topic-grid .topic-group{background:linear-gradient(145deg,#163e5355,#102f4555);border-color:#3b5d71}.it-content .practice{padding:25px;gap:20px;background:linear-gradient(145deg,#163f54,#0f3047);border-color:#52768a;color:#f0f7fb;box-shadow:0 12px 30px #00142112}.it-content .practice-intro .eyebrow{color:#a4d8e9;font-size:10px}.it-content .practice-intro h3{font-size:22px;line-height:1.35}.it-content .practice-intro p{font-size:13px;line-height:1.7;color:#d0e0e9;margin-top:12px}.it-content .example-note{font-size:9px;line-height:1.7;color:#c0d6e3;margin-top:10px}.it-content .mini-table{background:#194459;border-color:#52758a;font-size:10px;padding:10px}.it-content .mini-table>span{font-size:8px;color:#c8e6f2}.it-content .mini-table>div{min-height:29px;border-color:#456a7e;color:#d7e8f2}.it-content .mini-table b{color:#f1f8fc}.it-content .data-join{font-size:9px;color:#c4dfe9;gap:9px;margin:15px 0}.it-content .data-join>span{background:#6aa8c1}.it-content .data-result{background:#08253b;border:1px solid #3c6177;padding:17px}.it-content .data-result strong{font-size:13px;line-height:1.5}.it-content .data-result p{font-size:9px;line-height:1.7;color:#cadae6}.it-content .data-result .eyebrow{font-size:8px}.it-content .data-count{font-size:34px}.it-content .data-count small{font-size:9px}.overview-kicker{display:flex;align-items:center;gap:12px}.overview-kicker>.topic-symbol{width:24px;height:24px}.overview-kicker>.topic-symbol svg{width:24px;height:24px}.overview-kicker>span:last-child{font-size:11px;letter-spacing:.075em;color:#466078;font-weight:600}.soft-overview article:first-child{padding-top:0}.soft-overview h3{margin-top:14px}.soft-overview .topic-symbol{color:#006c9f}.coaching{grid-template-columns:minmax(0,1.45fr) minmax(0,.85fr);gap:65px}.coaching-copy>.section-lead{font-size:18px;line-height:1.8;max-width:650px}.coaching-topics{gap:12px 22px;max-width:650px;margin-top:26px}.coaching-topics li{font-size:14px;line-height:1.7}.coaching-copy>.format-note{font-size:14px;line-height:1.85;max-width:610px;margin-top:26px}.original-compass{height:405px;max-width:420px;justify-self:center}.original-compass .compass-outer{width:300px;height:300px;margin-left:-150px;top:30px}.original-compass .compass-inner{inset:37px}.original-compass .compass-needle{inset:26px 70px}.original-compass .compass-question{font-size:18px;padding:20px 26px;bottom:55px;right:0}.original-compass .compass-caption{font-size:10px}.process-section{background:#fff;border-top:1px solid #dbe5ed}.step-index{background:#fff}.process-section .formats{border-color:#d0dce5}
/* Original MK-kompakt closing composition, with V2's direct booking action. */
.cta-restored{position:relative;background:radial-gradient(ellipse at 90% 0,#075b7b55,transparent 60%),#061e32;color:#f2f8fc;padding:80px 0 75px}.cta-restored .eyebrow{color:#86d4ed;font-size:12px;display:flex;align-items:center;gap:10px;letter-spacing:.08em}.cta-restored .status-dot{width:6px;height:6px;border-radius:50%;background:#7cdaef;box-shadow:0 0 0 4px #7cdaef15}.contact-heading{display:flex;align-items:center;justify-content:space-between;gap:60px;margin:29px 0 45px}.contact-heading h2{font-size:clamp(48px,6.6vw,92px);line-height:1.04;letter-spacing:-.06em}.contact-heading h2 span{color:#87d8ee}.contact-orb{width:142px;height:142px;display:grid;place-items:center;flex:none;border-radius:50%;border:1px solid #a7e4f26e;background:radial-gradient(circle at 22% 18%,#b9f3ff42,#1493ba26 45%,#08426722);box-shadow:inset 0 2px 5px #e4faff45,inset 0 -3px 14px #86cfe533,0 20px 50px #000c1f44;transition:transform .4s var(--ease),box-shadow .4s}.contact-orb>span{color:#d4f7ff}.contact-orb svg{width:64px;height:64px;fill:none;stroke:currentColor;stroke-width:1.1}.contact-orb:hover,.contact-orb:focus-visible{transform:rotate(8deg) scale(1.05);box-shadow:inset 0 2px 5px #e4faff45,0 20px 60px #00567c70}.contact-bottom{display:grid;grid-template-columns:1.3fr .8fr;gap:64px;border-top:1px solid #64889e50;padding-top:34px;align-items:start}.contact-bottom>div>p{font-size:18px;color:#c4d8e4;line-height:1.8;margin-bottom:27px}.contact-bottom .button{font-size:14px;min-height:55px;padding:17px 24px;gap:28px}.contact-details{display:flex;flex-direction:column}.contact-details>span{font-size:12px;letter-spacing:.06em;color:#b5cddd;margin-bottom:14px;line-height:1.7}.contact-details>a{font-size:22px;letter-spacing:-.02em;color:#edf7fb;line-height:1.9;width:fit-content}.contact-details>a:hover{text-decoration:underline;text-underline-offset:5px}.contact-details>p{font-size:14px!important;margin:15px 0 0!important;color:#b8d1e0!important;line-height:1.8!important}
@media(max-width:1100px){.it-content{grid-template-columns:minmax(0,1.25fr) minmax(0,.9fr);gap:26px}.visible-topic-grid{gap:16px}.visible-topic-grid .topic-group{padding:21px;min-height:240px}.topic-group h3{font-size:16px}.topic-symbol,.topic-symbol svg{width:23px;height:23px}.topic-heading{gap:11px}.visible-topic-grid .topic-group li{font-size:13px}.it-content .practice{padding:22px;gap:18px}.it-content .practice-intro h3{font-size:21px}.it-content .mini-table{font-size:9px;padding:9px}.it-content .mini-table>span{font-size:7px}.it-content .data-result strong{font-size:12px}.it-content .data-result p{font-size:8px}.it-content .data-join{font-size:8px}.coaching{gap:40px}.coaching-copy>.section-lead{font-size:17px}.original-compass .compass-outer{width:265px;height:265px;margin-left:-132.5px;top:43px}.original-compass .compass-inner{inset:34px}.original-compass .compass-needle{inset:23px 60px}.original-compass .compass-question{font-size:17px;padding:18px 23px}.contact-orb{width:120px;height:120px}.contact-orb svg{width:55px;height:55px}}
@media(max-width:820px){.it-content{grid-template-columns:1fr;gap:28px}.visible-topic-grid{grid-template-columns:1fr 1fr}.visible-topic-grid .topic-group{min-height:0;padding:24px}.visible-topic-grid .topic-group li{font-size:14px}.it-content .practice{display:grid;grid-template-columns:.85fr 1.2fr;gap:30px;padding:26px}.it-content .mini-table{font-size:10px}.it-content .mini-table>span{font-size:8px}.coaching{grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:30px}.coaching-copy>.section-lead{font-size:16px}.coaching-topics li,.coaching-copy>.format-note{font-size:13px}.original-compass .compass-outer{width:225px;height:225px;margin-left:-112.5px;top:62px}.original-compass .compass-inner{inset:29px}.original-compass .compass-needle{inset:20px 50px}.original-compass .compass-question{font-size:16px;padding:17px 20px;bottom:64px}.original-compass{height:365px}.contact-bottom{gap:35px;grid-template-columns:1fr .85fr}.contact-details>a{font-size:20px}}
@media(max-width:620px){.section-heading .eyebrow,.coaching-copy>.eyebrow{font-size:11px}.visible-topic-grid{gap:14px}.visible-topic-grid .topic-group{padding:18px;min-height:0}.topic-heading{flex-direction:column;gap:12px}.topic-group h3{font-size:15px}.topic-symbol,.topic-symbol svg{width:25px;height:25px}.visible-topic-grid .topic-group li{font-size:13px;padding:4px 9px}.topic-group ul{margin-top:17px}.it-content .practice{display:flex;padding:23px 20px;gap:22px}.it-content .practice-intro h3{font-size:22px}.it-content .practice-intro p{font-size:13px}.it-content .example-note{font-size:9px}.it-content .mini-table{font-size:10px;padding:10px}.it-content .mini-table>span{font-size:8px}.it-content .data-result strong{font-size:13px}.it-content .data-result p{font-size:9px}.it-content .data-join{font-size:8px}.full-topic-grid .topic-heading{flex-direction:row}.overview-kicker{gap:11px}.overview-kicker>span:last-child{font-size:10px}.coaching{display:flex;gap:25px}.coaching-copy>.section-lead{font-size:16px;line-height:1.8;margin-top:24px}.coaching-topics{gap:11px 18px;margin-top:23px}.coaching-topics li{font-size:13px}.coaching-copy>.format-note{font-size:12px;line-height:1.85;margin-top:23px}.original-compass{height:365px;max-width:330px;width:100%;margin-top:0}.original-compass .compass-outer{width:245px;height:245px;margin-left:-122.5px;top:25px}.original-compass .compass-inner{inset:32px}.original-compass .compass-needle{inset:22px 55px}.original-compass .compass-question{font-size:17px;padding:17px 22px;bottom:52px;right:3%}.original-compass .compass-caption{font-size:9px;letter-spacing:.02em}.cta-restored{padding:57px 0 50px}.cta-restored .eyebrow{font-size:11px}.contact-heading{position:relative;gap:16px;align-items:flex-end;margin:26px 0 30px}.contact-heading h2{font-size:clamp(37px,10.2vw,58px);line-height:1.1;max-width:calc(100% - 60px)}.contact-orb{width:58px;height:58px;margin-bottom:4px}.contact-orb svg{width:30px;height:30px}.contact-bottom{display:block;padding-top:26px}.contact-bottom>div>p{font-size:16px;line-height:1.85;margin-bottom:25px}.contact-bottom .button{font-size:13px;gap:25px;min-height:54px}.contact-details{margin-top:32px;padding-top:27px;border-top:1px solid #64889e40}.contact-details>span{font-size:11px;margin-bottom:12px}.contact-details>a{font-size:20px;line-height:1.9}.contact-details>p{font-size:13px!important;line-height:1.8!important}}
@media(max-width:380px){.visible-topic-grid{grid-template-columns:1fr}.visible-topic-grid .topic-group{padding:23px}.visible-topic-grid .topic-heading{flex-direction:row;gap:13px}.visible-topic-grid .topic-group h3{font-size:17px}.visible-topic-grid .topic-group li{font-size:14px}.it-content .practice{padding:22px 16px}.it-content .mini-table{font-size:9px;padding:9px}.it-content .mini-table>span{font-size:7px}.original-compass .compass-outer{width:225px;height:225px;margin-left:-112.5px}.original-compass .compass-inner{inset:30px}.original-compass .compass-needle{inset:20px 48px}.contact-heading h2{font-size:36px;max-width:calc(100% - 54px)}.contact-orb{width:50px;height:50px}.contact-orb svg{width:28px;height:28px}.contact-details>a{font-size:19px}}
@media(prefers-reduced-motion:reduce){.contact-orb:hover,.contact-orb:focus-visible{transform:none}}
@media print{.contact-orb{display:none!important}.cta-restored{background:white!important;color:#071d3b!important}.contact-heading h2{font-size:34px}.contact-heading h2 span{color:#006c9f}.contact-bottom{display:block}.contact-bottom p,.contact-details>a,.contact-details>span{color:#40546a!important}.it-content .practice{display:none!important}.visible-topic-grid .topic-group{min-height:0}}
/* Keep the practice illustration compact rather than stretching it to the entire topic column. */
.soft-content{align-items:start}.soft-content .practice{gap:30px}.soft-content .conversation{margin-top:0}
@media(max-width:620px){.contact-heading{display:block}.contact-heading h2{max-width:none;width:100%}.contact-heading .contact-orb{position:absolute;right:0;bottom:2px;margin:0}}
@media(max-width:350px){.contact-heading h2{font-size:32px}}
.it-content .mini-table{font-size:11px}.it-content .mini-table>span{font-size:9px}
@media(max-width:1100px){.it-content .mini-table{font-size:10px}.it-content .mini-table>span{font-size:8px}}
@media(max-width:380px){.it-content .mini-table{font-size:9px}.it-content .mini-table>span{font-size:8px}}
@media(max-width:620px){.contact-heading h2{line-height:1.2}.contact-heading .contact-orb{width:50px;height:50px;bottom:0}.contact-orb svg{width:28px;height:28px}}
@media(max-width:350px){.contact-heading .contact-orb{width:44px;height:44px}.contact-orb svg{width:25px;height:25px}}

/* R4: consistent cyan, readable captions and a compact first visit. */
:root{--cyan-text:#006c9f;--cyan-light:#7ed5ec}
.portrait-frame{display:block!important;width:80px;height:80px;flex:none;border-radius:50%;padding:8px;background:#fff;border:1px solid #a8d4e4;box-shadow:0 5px 20px #17365d09;overflow:hidden;margin:0!important}
.portrait-frame img{width:100%;height:100%;object-fit:contain;object-position:center}
.person{gap:18px;align-items:center;max-width:490px}
.person span{font-size:13px}.person p{font-size:13px;line-height:1.65;margin-top:8px}.person strong{font-size:15px}
.person .experience-note{display:block;color:var(--cyan-text);font-size:12px;line-height:1.6;margin-top:7px}
.hero-copy>.eyebrow{font-size:12px;color:var(--cyan-text);letter-spacing:.075em}
.hero-bottom{align-items:center;gap:24px;padding-block:23px}.hero-bottom p{display:flex;align-items:center;gap:18px;line-height:1.5}.hero-bottom p strong{font-size:19px;font-weight:600;color:var(--ink);letter-spacing:-.035em}.hero-bottom p span{font-size:12px;color:var(--muted);max-width:170px}.hero-bottom>span{font-size:11px;letter-spacing:.07em}
.mobile-topics{display:none}
.section-heading .eyebrow,.coaching-copy>.eyebrow,.resources .eyebrow{font-size:12px;color:var(--cyan-text)}
.revised-it .section-heading .eyebrow{color:var(--cyan-light)}
.overview-kicker>span:last-child{font-size:12px;color:var(--cyan-text);letter-spacing:.075em}
.practice-intro .eyebrow{font-size:12px;color:var(--cyan-text)}
.it-content .practice-intro .eyebrow{color:var(--cyan-light)}
.stage-top,.node-index,.outcome small,.dialogue-top{font-size:11px}
.stage-top,.node-index,.dialogue-top{color:var(--cyan-text)}
.resource .eyebrow{font-size:11px;line-height:1.7;letter-spacing:.06em}.resource p{font-size:13px}.resource-link{font-size:12px;line-height:1.6;min-height:40px}
.footnote,.revised-it .footnote,.example-note{font-size:12px;line-height:1.7}
.topic-context{font-size:13px;line-height:1.6;margin-top:14px;color:#c5d9e6}.topic-context+ul{margin-top:12px}
.topic-group li{border-radius:6px;border-color:transparent}
.more-topics>summary{gap:20px}.more-topics>summary>span:first-child{max-width:730px;line-height:1.5}
.chapter-nav{position:sticky;top:0;z-index:20;background:#f7f9fbf5;backdrop-filter:blur(14px)}
.chapter-nav a{position:relative;transition:color .18s,background .18s}.chapter-nav a:after{content:'';position:absolute;bottom:0;left:0;right:0;height:2px;background:var(--cyan);transform:scaleX(0);transform-origin:left;transition:transform .22s}
.chapter-nav a[aria-current="location"]{color:var(--cyan-text)}.chapter-nav a[aria-current="location"]:after{transform:scaleX(1)}
.contact-bottom .contact-prep{font-size:13px;line-height:1.7;color:#b6d6e7;margin:-8px 0 24px;max-width:390px}
.contact-details>a.contact-hub{font-size:13px;line-height:1.6;color:#b8e6f5;display:inline-flex;align-items:center;min-height:44px;margin-top:12px;text-decoration:underline;text-underline-offset:4px}
.contact-orb{transition:transform .22s ease,box-shadow .22s ease}
.it-content .mini-table{font-size:12px}.it-content .mini-table>span{font-size:11px}.it-content .data-join{font-size:11px}.it-content .data-result p{font-size:11px}.it-content .data-result .eyebrow{font-size:11px}.it-content .example-note{font-size:11px}
@media(max-width:1100px) and (min-width:621px){.hero-copy>.eyebrow{font-size:11px}.person .experience-note{font-size:11px}.person p{font-size:12px}.hero-bottom{gap:18px}.hero-bottom p{gap:12px}.hero-bottom>span{font-size:10px}.it-content .mini-table{font-size:11px}.it-content .mini-table>span{font-size:10px}.stage-top,.node-index,.outcome small{font-size:10px}}
@media(max-width:620px){
 .hero-copy>.eyebrow{font-size:10px;letter-spacing:.065em}.hero-lead{font-size:16px}.hero-actions .text-link{font-size:12px;gap:8px}.hero-actions{gap:16px}.hero-actions .button{font-size:12px}
 .person{gap:14px;margin-top:28px;align-items:flex-start}.portrait-frame{width:72px;height:72px;padding:7px}.person strong{font-size:14px}.person span,.person .experience-note{font-size:12px}.person p{font-size:13px;line-height:1.65}
 .mobile-topics{display:flex;gap:8px;flex-wrap:wrap;margin-top:24px}.mobile-topics a{display:inline-flex;align-items:center;gap:12px;min-height:44px;padding:10px 13px;border:1px solid #bfd4df;border-radius:7px;background:#fff8;font-size:12px;font-weight:600}.mobile-topics a span{color:var(--cyan-text)}.mobile-topics a:hover,.mobile-topics a:focus-visible,.mobile-topics a[aria-current="location"]{background:#e6f3f8;border-color:var(--cyan-text)}
 .chapter-nav{display:none}.hero-stage{height:340px;margin-top:25px;max-width:410px}.stage-top{font-size:10px;top:0}.stage-grid{inset:18px 0}.competency{width:44%;min-height:105px;padding:13px}.node-it{left:1%;top:30px}.node-soft{right:0;top:77px}.node-coach{left:1%;top:172px}.node-icon{width:24px;height:24px;margin-bottom:7px}.node-index{font-size:9px;letter-spacing:.04em;margin-bottom:5px}.competency strong{font-size:16px}.competency small{font-size:11px;line-height:1.4;margin-top:5px}.outcome{right:0;top:220px;width:49%;min-width:0;padding:14px}.outcome strong{font-size:20px;margin-block:7px}.outcome small{font-size:9px;letter-spacing:.07em}.outcome-dot{top:20px}.outcome>span:last-child{font-size:11px;line-height:1.5}.stage-note{font-size:11px;bottom:-8px}.connections{height:320px;top:0}
 .hero-bottom{margin-top:21px;padding-block:20px;gap:13px;align-items:flex-start}.hero-bottom p{gap:15px}.hero-bottom p strong{font-size:19px;white-space:nowrap}.hero-bottom p span{font-size:11px;max-width:145px}.hero-bottom>span{font-size:10px;line-height:1.6}
 .section-heading .eyebrow,.coaching-copy>.eyebrow,.overview-kicker>span:last-child,.practice-intro .eyebrow{font-size:12px}.resource .eyebrow{font-size:11px}.resource p{font-size:13px}.resource-link{font-size:12px}.dialogue-top{font-size:10px}.conversation-steps li{font-size:13px}.conversation-steps li>span{font-size:12px}.original-compass .compass-caption{font-size:11px}
 .it-content .mini-table{font-size:11px}.it-content .mini-table>span{font-size:10px}.it-content .data-join{font-size:10px}.it-content .data-result p{font-size:11px}.it-content .data-count small{font-size:10px}.it-content .data-result strong{font-size:14px}.it-content .example-note{font-size:11px}.more-topics>summary{align-items:flex-start}.more-topics>summary>span:first-child{font-size:15px}.contact-bottom .contact-prep{font-size:13px;line-height:1.7;margin-bottom:24px}
}
@media(max-width:350px){.hero-actions{gap:10px}.hero-actions .button{font-size:11px}.hero-actions .text-link{font-size:11px;gap:5px}.mobile-topics{gap:6px}.mobile-topics a{padding:9px 10px;gap:8px;font-size:11px}.person{gap:12px}.portrait-frame{width:64px;height:64px;padding:6px}.hero-stage{height:350px}.competency strong{font-size:15px}.competency small{font-size:10px}.outcome{top:230px;padding:12px}.outcome strong{font-size:18px}.outcome>span:last-child{font-size:10px}.outcome small{font-size:8px}.hero-bottom p{align-items:flex-start;gap:12px}.hero-bottom p strong{font-size:17px}.hero-bottom p span{font-size:10px}.more-topics>summary{gap:14px}.it-content .data-result strong{font-size:13px}}
@media(prefers-reduced-motion:reduce){.chapter-nav a:after{transition:none}}
@media print{.mobile-topics,.chapter-nav{display:none!important}.portrait-frame{width:64px;height:64px}.hero-bottom p{display:block}}
@media(max-width:620px){.hero-actions{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:center}.hero-actions .button{gap:12px;padding-inline:14px;font-size:11px;white-space:nowrap}.hero-actions .text-link{font-size:11px;gap:6px;white-space:nowrap}.mobile-topics{display:grid;grid-template-columns:1.15fr 1fr 1fr;gap:7px}.mobile-topics a{justify-content:space-between;padding:10px 9px;gap:7px;font-size:11px;white-space:nowrap}}
@media(max-width:350px){.hero-actions{gap:9px}.hero-actions .button{padding-inline:11px;gap:8px;font-size:10px}.hero-actions .text-link{font-size:10px}.mobile-topics a{padding-inline:8px;gap:5px;font-size:10px}}
@media(max-width:620px){html{scroll-padding-top:24px}.hero-stage{height:380px}.stage-note{bottom:0}.hero-bottom p{display:block}.hero-bottom p strong{display:block}.hero-bottom p span{display:block;max-width:none;margin-top:5px;font-size:12px}}
@media(max-width:350px){.hero-stage{height:400px}}
[hidden]{display:none!important}

/* R5: one native choice, quiet topic labels, readable motion states. */
.topic-picker{position:relative;z-index:45}.topic-picker>summary{cursor:pointer;list-style:none;width:max-content}.topic-picker>summary::-webkit-details-marker{display:none}.topic-picker>summary::marker{content:''}.topic-picker[open]>summary{color:var(--cyan-text);border-color:var(--cyan-text)}.topic-picker[open]>summary>span{transform:rotate(180deg)}
.topic-options{position:absolute;top:calc(100% + 12px);right:0;width:260px;padding:8px;background:#fff;border:1px solid #b9d0de;border-radius:10px;box-shadow:0 16px 40px #071d3b1c;display:grid;gap:2px}
.topic-options a{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:14px 16px;min-height:48px;font-size:14px;font-weight:600;border-radius:6px}.topic-options a>span{color:var(--cyan-text)}.topic-options a:hover,.topic-options a:focus-visible{background:#eaf4fa}
.revised-it .topic-group li,.revised-soft .topic-group li{padding:0;background:none;border:0;border-radius:0;box-shadow:none;cursor:default;line-height:1.85}
.topic-group ul{gap:5px 16px}.revised-it .topic-group li{color:#dbeaf3}.revised-soft .topic-group li{color:#40546a}
@media(max-width:620px){.topic-options{width:min(270px,calc(100vw - 40px))}.topic-options a{font-size:14px}.topic-group ul{gap:6px 13px}}
@media print{.topic-picker{display:none!important}}
.topic-picker>summary{min-height:44px}

/* R6: soft editorial topic tags, generous rhythm, intrinsic card heights. */
.visible-topic-grid .topic-group{min-height:0;padding:25px;display:flex;flex-direction:column}
.visible-topic-grid{gap:20px;align-items:stretch}.visible-topic-grid .topic-heading{gap:12px}
.visible-topic-grid .topic-context{font-size:13px;line-height:1.7;margin:15px 0 0;color:#c5d9e6}
.topic-group ul{gap:10px 9px;margin-top:21px;align-content:flex-start;align-items:flex-start}
.revised-it .topic-group li,.revised-soft .topic-group li{display:block;padding:7px 12px;border:0;border-radius:13px;font-size:13px;line-height:1.55;font-weight:400;letter-spacing:0;box-shadow:none;cursor:default;transition:none;max-width:100%;overflow-wrap:anywhere}
.revised-it .topic-group li{background:#93cce714;color:#e1eef6}.revised-soft .topic-group li{background:#eaf1f5;color:#334d63}
.visible-topic-grid .topic-group ul{margin-top:20px;gap:10px 8px}
.full-topic-grid{gap:22px;padding:8px 26px 26px}.full-topic-grid .topic-group{padding:25px;border-radius:12px}.full-topic-grid .topic-heading{align-items:center;gap:12px}.full-topic-grid .topic-group h3{font-size:17px;line-height:1.4}.full-topic-grid .topic-group ul{margin-top:21px;gap:11px 9px}
.topic-summary-note{display:block;font-size:12px;font-weight:400;line-height:1.7;letter-spacing:0;margin-top:5px;color:#c6ddea}
@media(max-width:1100px){.visible-topic-grid .topic-group{padding:20px}.visible-topic-grid .topic-heading{gap:10px}.visible-topic-grid .topic-group h3{font-size:16px}.revised-it .topic-group li,.revised-soft .topic-group li{font-size:13px;padding:6px 10px}.visible-topic-grid .topic-context{font-size:13px}.full-topic-grid .topic-group{padding:23px}}
@media(max-width:820px){.visible-topic-grid .topic-group{padding:25px}.full-topic-grid{gap:18px;padding:8px 22px 22px}}
@media(max-width:620px){.visible-topic-grid{gap:15px}.visible-topic-grid .topic-group{padding:19px}.visible-topic-grid .topic-heading{flex-direction:column;align-items:flex-start;gap:12px}.visible-topic-grid .topic-group h3{font-size:16px}.visible-topic-grid .topic-context{font-size:13px;line-height:1.75;margin-top:14px}.revised-it .topic-group li,.revised-soft .topic-group li{font-size:13px;padding:7px 10px;border-radius:12px}.visible-topic-grid .topic-group ul{gap:9px 7px;margin-top:18px}.full-topic-grid{padding:5px 17px 19px;gap:17px}.full-topic-grid .topic-group{padding:23px}.full-topic-grid .topic-group h3{font-size:17px}.full-topic-grid .topic-group ul{gap:10px 8px;margin-top:19px}.topic-summary-note{font-size:12px;line-height:1.75;margin-top:8px}.more-topics>summary{gap:15px;padding:21px 18px}.more-topics>summary>span:first-child{min-width:0}}
@media(max-width:380px){.visible-topic-grid{grid-template-columns:1fr;gap:17px}.visible-topic-grid .topic-group{padding:24px}.visible-topic-grid .topic-heading{flex-direction:row;align-items:center;gap:13px}.visible-topic-grid .topic-group h3{font-size:17px}.visible-topic-grid .topic-context{font-size:14px;line-height:1.7}.visible-topic-grid .topic-group ul{gap:10px 8px}.full-topic-grid .topic-group{padding:20px}.topic-summary-note{font-size:11px}}
@media print{.revised-it .topic-group li,.revised-soft .topic-group li{background:none!important;color:#071d3b!important;border:1px solid #d9e0e7}.topic-summary-note,.visible-topic-grid .topic-context{color:#40546a!important}}
/* Unequal topic amounts keep their own card height instead of empty equal-height boxes. */
.visible-topic-grid{display:block;column-count:2;column-gap:20px}.visible-topic-grid .topic-group{display:inline-flex;width:100%;break-inside:avoid;margin:0 0 20px;vertical-align:top}.visible-topic-grid .topic-group:last-child{margin-bottom:0}
@media(max-width:620px){.visible-topic-grid{column-count:1;column-gap:0}.visible-topic-grid .topic-group{padding:23px;margin-bottom:17px}.visible-topic-grid .topic-heading{flex-direction:row;align-items:center;gap:13px}.visible-topic-grid .topic-group h3{font-size:17px}.visible-topic-grid .topic-context{font-size:14px}}

/* R7: the same editorial label system in visible Soft Skills and Coaching. */
:root{--topic-radius:13px;--topic-gap:10px}
.soft-overview{gap:18px;align-self:start}
.soft-overview>article.soft-topic-card{padding:25px;border:1px solid #d8e3eb;border-radius:12px;background:#f6f9fb;margin:0}
.soft-overview>article.soft-topic-card:first-child{padding:25px;border:1px solid #d8e3eb}
.soft-topic-card .overview-kicker{align-items:center;gap:12px}.soft-topic-card h3{font-size:23px;line-height:1.3;margin-top:15px}
.topic-labels{display:flex;flex-wrap:wrap;align-items:flex-start;gap:10px 9px;list-style:none;padding:0;margin:20px 0 0}
.topic-labels li{padding:7px 12px;border:0;border-radius:var(--topic-radius);font-size:13px;line-height:1.55;font-weight:400;letter-spacing:0;background:#eaf1f5;color:#334d63;box-shadow:none;cursor:default;transition:none;max-width:100%;overflow-wrap:anywhere}
.coaching-topics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px;margin-top:27px;list-style:none;padding:0}
.coaching-topics li{display:flex;align-items:center;min-height:46px;padding:11px 14px;border:0;border-radius:var(--topic-radius);background:#ffffff91;color:#334d63;font-size:14px;line-height:1.6;cursor:default;box-shadow:none;max-width:100%;overflow-wrap:anywhere}
.coaching-topics li:before{content:none!important}
@media(max-width:1100px){.soft-overview>article.soft-topic-card,.soft-overview>article.soft-topic-card:first-child{padding:23px}.soft-topic-card h3{font-size:21px}.topic-labels{gap:9px 8px}.topic-labels li{padding:7px 11px}}
@media(max-width:820px) and (min-width:621px){.coaching-topics{grid-template-columns:1fr}}
@media(max-width:620px){.soft-overview{gap:17px}.soft-overview>article.soft-topic-card,.soft-overview>article.soft-topic-card:first-child{padding:24px}.soft-topic-card h3{font-size:22px;line-height:1.35;margin-top:15px}.soft-topic-card .overview-kicker>span:last-child{font-size:12px;line-height:1.6}.topic-labels{gap:10px 8px;margin-top:20px}.topic-labels li{font-size:13px;padding:7px 11px}.coaching-topics{grid-template-columns:1fr;gap:10px;margin-top:25px}.coaching-topics li{min-height:44px;font-size:14px;padding:11px 14px}.coaching-copy>.format-note{margin-top:24px}}
@media(max-width:350px){.soft-overview>article.soft-topic-card,.soft-overview>article.soft-topic-card:first-child{padding:21px}.soft-topic-card h3{font-size:21px}.topic-labels li{padding:7px 10px}.coaching-topics li{padding-inline:13px}}
@media print{.topic-labels li,.coaching-topics li{background:none!important;color:#071d3b!important;border:1px solid #d9e0e7}.soft-overview>article.soft-topic-card{break-inside:avoid}.coaching-topics{display:block}}
/* Whole-page review: consistent explanatory copy and comfortable contact/legal targets. */
.process p{font-size:15px}.formats p{font-size:14px}.step-index{font-size:12px}.footer{font-size:12px}.footer nav a{font-size:12px;display:inline-flex;align-items:center;min-height:44px;line-height:1.6}.contact-details>a:not(.contact-hub){display:flex;align-items:center;min-height:44px;width:max-content;max-width:100%;overflow-wrap:anywhere}
@media(max-width:620px){.hero-copy>.eyebrow{font-size:11px;letter-spacing:.055em}.section-heading>p{font-size:16px;line-height:1.75}.practice-intro p,.it-content .practice-intro p{font-size:14px;line-height:1.75}.process p{font-size:14px;line-height:1.8}.formats p{font-size:14px;line-height:1.8}.coaching-copy>.format-note{font-size:14px;line-height:1.8}.conversation-steps li{font-size:14px}.footer,.footer nav a{font-size:12px}}

/* R10: explanatory scenes made of readable HTML and precise, once-only motion. */
.it-content>.workflow-example,.soft-content>.dialogue-example{display:flex;flex-direction:column;align-self:start;min-width:0;gap:26px;padding:28px;border-radius:14px}
.it-content>.workflow-example{background:linear-gradient(145deg,#173e53,#0b2a3c);border:1px solid #517c9266;color:#f4f9fc}
.soft-content>.dialogue-example{background:linear-gradient(145deg,#f5f9fc,#edf4f8);border:1px solid #d4e0e8}
.workflow-example .practice-intro h3,.dialogue-example .practice-intro h3{font-size:25px;line-height:1.28;letter-spacing:-.04em;margin-top:14px}
.workflow-example .practice-intro p,.dialogue-example .practice-intro p{font-size:14px;line-height:1.75;margin-top:15px}
.workflow-example .practice-intro p{color:#c7dce8}
.workflow-example .example-note,.dialogue-example .example-note{display:block;font-size:11px;line-height:1.7;margin:0}
.workflow-example .example-note{color:#b8d3e2}
.dialogue-example .example-note{color:#53677b}
.workflow-canvas,.dialogue-canvas{position:relative;isolation:isolate;width:100%;min-width:0}
.flow-card{position:relative;min-width:0;border:1px solid #759aad55;border-radius:10px;background:#15394e;padding:19px 20px}
.example-card-head{display:flex;align-items:center;gap:10px;min-width:0}
.example-icon{display:inline-flex;align-items:center;justify-content:center;flex:none;width:22px;height:22px;color:#91d8ed}
.example-icon svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round}
.example-kicker,.example-kicker span{font-size:10px;line-height:1.6;letter-spacing:.09em;font-weight:600;color:#b4dce9}
.flow-inquiry p{margin-top:13px;font-size:14px;line-height:1.8;color:#f0f7fb}
.request-mark{background:#77daf01a;box-decoration-break:clone;-webkit-box-decoration-break:clone;padding:1px 2px}
.flow-source-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:26px}
.flow-source{padding:16px 15px;background:#21475b}
.flow-source h4,.flow-draft h4{font-size:14px;line-height:1.5;font-weight:600;letter-spacing:-.02em;margin:9px 0 0;color:#f2f8fc;overflow-wrap:anywhere}
.flow-source p{font-size:12px;line-height:1.65;color:#c6dce8;margin-top:5px}
.flow-action{display:flex;align-items:center;justify-content:center;gap:10px;margin:22px 0;font-size:10px;line-height:1.6;letter-spacing:.07em;font-weight:600;color:#b4dce9}
.flow-action>span:first-child,.flow-action>span:last-child{height:1px;flex:1;background:#77a8be55}
.flow-draft{background:#0b293b;border-color:#70bdd76b;padding-bottom:16px}
.flow-draft h4{font-size:18px;line-height:1.4;margin-top:14px}
.draft-label{margin-left:auto;padding:3px 7px;border-radius:5px;background:#305668;color:#d5e8f1;font-size:10px;line-height:1.5}
.draft-points{list-style:none;padding:0;margin:12px 0 0;display:grid;gap:7px}
.draft-points li{display:flex;align-items:baseline;gap:9px;font-size:13px;line-height:1.65;color:#d4e5ee}
.draft-points li:before{content:'';width:4px;height:4px;background:#80c9e0;border-radius:50%;flex:none;align-self:center}
.draft-question{margin-top:16px;padding:13px 14px;border:1px solid #7398ab55;border-radius:7px;background:#20455788}
.draft-question>span{font-size:9px;line-height:1.6;letter-spacing:.1em;color:#afd7e5;font-weight:600}
.draft-question p{font-size:14px;line-height:1.65;color:#f2f8fc;margin-top:4px}
.human-review{display:flex;align-items:center;gap:8px;border-top:1px solid #6b91a33d;padding-top:12px;margin-top:15px;font-size:12px;line-height:1.6;color:#bfe0ec}
.human-review .example-icon{width:17px;height:17px}.human-review .example-icon svg{width:17px;height:17px}
.scene-focus{pointer-events:none;position:absolute;inset:-1px;border:1px solid #86dced;border-radius:inherit;opacity:0;box-shadow:0 0 0 3px #74cee90c}
.flow-spine{position:absolute;z-index:-1;left:50%;top:20px;bottom:45px;width:1px;background:#7eb0c04d}
.flow-trace,.dialogue-trace{position:absolute;inset:0;background:#90daed;transform-origin:top;transform:scaleY(1)}
.flow-packet,.dialogue-packet{position:absolute;left:-2px;top:0;width:5px;height:5px;border-radius:50%;background:#b1e7f5;opacity:0;transform:translateY(calc(var(--travel,0) * 1px))}
.dialogue-canvas{display:grid;gap:22px;padding:2px 0}
.speech-card{position:relative;background:#fff;border:1px solid #d0dfe9;border-radius:12px;padding:20px 21px;box-shadow:0 5px 15px #173b5305;min-width:0}
.speech-observation{margin-right:25px;border-bottom-left-radius:3px}
.speech-perspective{margin-left:25px;background:#e4f0f6;border-bottom-right-radius:3px}
.speech-agreement{margin-top:2px;background:#f8fbfd;border-color:#a6cadb}
.speech-label{display:flex;gap:9px;align-items:center}
.speech-index{font-size:10px;line-height:1.6;color:#1b6b8c;font-weight:600;letter-spacing:.04em}
.speech-label h4{font-size:11px;line-height:1.6;letter-spacing:0;margin:0;font-weight:600;color:#1a6686}
.speech-card p{font-size:15px;line-height:1.75;margin-top:11px;letter-spacing:-.01em;color:#203f57}
.speech-agreement p{color:#102e47}
.speech-card .scene-focus{border-color:#2095b7}
.agreement-footer{display:flex;align-items:center;gap:7px;margin-top:16px;padding-top:12px;border-top:1px solid #bed3df88;font-size:11px;line-height:1.6;color:#2a647e}
.agreement-footer .example-icon{width:17px;height:17px;color:#197c9d}.agreement-footer .example-icon svg{width:17px;height:17px}
.dialogue-spine{position:absolute;z-index:-1;top:20px;bottom:25px;left:50%;width:1px;background:#b4ccd9}
.dialogue-trace{background:#389bb8}.dialogue-packet{background:#218aad}
@media(min-width:821px) and (max-width:1100px){.it-content>.workflow-example{padding:23px 20px}.flow-card{padding:16px}.flow-source{padding:14px 12px}.flow-source-grid{gap:9px}.example-kicker{font-size:9px}.flow-draft .example-card-head{gap:7px}.workflow-example .practice-intro h3{font-size:23px}}
@media(max-width:820px){.it-content>.workflow-example,.soft-content>.dialogue-example{display:flex;padding:27px;gap:25px}.workflow-example .practice-intro h3,.dialogue-example .practice-intro h3{font-size:25px}.workflow-canvas{max-width:560px;align-self:center}}
@media(max-width:620px){.it-content>.workflow-example,.soft-content>.dialogue-example{padding:24px 20px;gap:24px}.workflow-example .practice-intro h3,.dialogue-example .practice-intro h3{font-size:24px}.flow-card{padding:18px 17px}.flow-inquiry p{font-size:14px}.flow-source-grid{gap:10px;margin-top:23px}.flow-source{padding:15px 12px}.flow-source h4{font-size:13px}.flow-source p{font-size:12px}.flow-action{font-size:9px;margin-block:20px;gap:8px}.flow-draft h4{font-size:18px}.example-kicker{font-size:10px}.draft-label{font-size:9px}.speech-card{padding:19px 18px}.speech-card p{font-size:15px}.speech-observation{margin-right:16px}.speech-perspective{margin-left:16px}.speech-label h4{font-size:11px}.workflow-example .example-note,.dialogue-example .example-note{font-size:11px}.flow-source-grid .example-icon{width:21px;height:21px}}
@media(max-width:350px){.it-content>.workflow-example,.soft-content>.dialogue-example{padding:23px 16px}.flow-source-grid{grid-template-columns:1fr;gap:11px}.flow-source{display:grid;grid-template-columns:22px minmax(0,1fr);column-gap:10px;padding:13px}.flow-source .example-icon{grid-row:1/3;margin-top:2px}.flow-source h4{margin:0;font-size:14px}.flow-source p{margin-top:3px}.flow-card{padding:16px 14px}.flow-source{padding:13px}.example-kicker{font-size:9px}.example-card-head{gap:7px}.flow-draft .draft-label{display:none}.speech-card{padding:17px 15px}.speech-observation{margin-right:10px}.speech-perspective{margin-left:10px}.speech-card p{font-size:14px}.speech-label{gap:7px}.speech-label h4{font-size:11px}}
@media(prefers-reduced-motion:reduce){.request-mark{background:#77daf01a}}
@media print{.it-content>.workflow-example{display:flex!important;background:#fff!important;color:#102e47!important}.flow-card,.flow-source,.flow-draft,.draft-question,.speech-card{background:#fff!important;border-color:#a8bdca!important;break-inside:avoid}.workflow-example *{color:#203f57!important}.flow-spine,.dialogue-spine,.scene-focus{display:none}.workflow-example,.dialogue-example{break-inside:avoid}}

/* Keep the explanation secondary to the training topics. */
.it-content>.workflow-example{padding:24px;gap:20px}
.workflow-example .practice-intro h3{font-size:24px}
.flow-card{padding:16px 17px}
.flow-inquiry p{margin-top:11px;font-weight:400}
.flow-source-grid{margin-top:20px}
.flow-source{padding:13px}
.flow-source h4{font-size:13px;margin-top:7px}
.flow-source p{font-size:12px;line-height:1.6}
.flow-action{margin-block:17px}
.flow-draft h4{font-size:17px;margin-top:11px}
.draft-summary{font-size:13px;line-height:1.7;color:#d4e5ee;margin-top:7px}
.draft-question{margin-top:13px;padding:10px 12px}
.human-review{margin-top:12px;padding-top:10px}
@media(max-width:820px){.it-content>.workflow-example{padding:26px;gap:22px}}
@media(max-width:620px){.it-content>.workflow-example{padding:24px 20px}.flow-card{padding:16px}.flow-source{padding:13px}.flow-inquiry p,.draft-summary,.draft-question p{font-size:14px}.workflow-example .practice-intro h3{font-size:24px}}
@media(max-width:350px){.it-content>.workflow-example{padding:23px 16px}.flow-card{padding:15px 13px}.flow-source{padding:13px}.flow-source h4{margin-top:0;font-size:14px}}
/* Narrow source cards become rows; document names never split into single letters. */
@media(max-width:620px),(min-width:821px) and (max-width:1199px){
 .flow-source-grid{grid-template-columns:1fr;gap:10px}
 .flow-source{display:grid;grid-template-columns:22px minmax(0,1fr);column-gap:10px;padding:13px 14px}
 .flow-source .example-icon{grid-row:1/3;margin-top:2px}
 .flow-source h4{margin:0;font-size:14px;overflow-wrap:normal}
 .flow-source p{margin-top:3px;font-size:12px}
}
/* Explicit scene layers keep static introductions above animated connector layers. */
.workflow-example .practice-intro,.dialogue-example .practice-intro{position:relative;z-index:1}
.workflow-canvas,.dialogue-canvas{z-index:0}

/* R11: one concrete business case, two distinct skills. No timed text changes. */
.it-content>.business-example,.soft-content>.service-example{display:block;align-self:start;min-width:0;padding:28px;border-radius:15px;isolation:isolate}
.it-content>.business-example{background:linear-gradient(145deg,#153e54,#092a3d);border:1px solid #648fa35c;color:#f1f8fc}
.soft-content>.service-example{background:linear-gradient(140deg,#f5f9fc,#eaf3f8);border:1px solid #cfdee8;color:#102e47}
.business-example .practice-intro,.service-example .practice-intro{position:relative;z-index:1}
.business-example .practice-intro h3,.service-example .practice-intro h3{font-size:25px;line-height:1.25;letter-spacing:-.04em;margin-top:13px}
.business-example .practice-intro p,.service-example .practice-intro p{font-size:14px;line-height:1.75;margin-top:14px;max-width:none}
.business-example .practice-intro p{color:#c5dce9}
.business-example .practice-intro .eyebrow{color:#9cd9ec;font-size:11px;letter-spacing:.1em}
.service-example .practice-intro .eyebrow{font-size:11px;color:#166c8e;letter-spacing:.08em}
.case-icon{display:inline-flex;align-items:center;justify-content:center;width:21px;height:21px;flex:none;color:#9edced}
.case-icon svg{width:100%;height:100%;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round}
.mail-window{margin-top:25px;border:1px solid #7198ab66;border-radius:11px;overflow:hidden;background:#0c2e42;box-shadow:0 8px 20px #041e2c12}
.mail-window-bar{display:flex;align-items:center;gap:9px;padding:13px 16px;border-bottom:1px solid #688da044;background:#2c536755;font-size:9px;line-height:1.6;font-weight:600;letter-spacing:.08em;color:#b9d9e8}
.mail-window-bar .case-icon{width:17px;height:17px}
.case-number{margin-left:auto;color:#cfe2ec;letter-spacing:0;font-size:10px;font-weight:400}
.case-mails{margin:0;padding:0;list-style:none}
.case-mail{position:relative;padding:15px 17px 16px;overflow:hidden}
.case-mail+.case-mail{border-top:1px solid #64899c38}
.mail-meta{display:flex;gap:7px;align-items:center;color:#bdd7e5;font-size:10px;line-height:1.6}
.mail-initial{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:6px;background:#3a6073;color:#c5e3ee;font-size:9px;font-weight:600}
.team-initial{background:#21617b;color:#bfeaf3}
.mail-sequence{margin-left:auto;letter-spacing:.04em;color:#9cbdcf;font-size:9px}
.case-mail p{font-size:14px;line-height:1.75;margin-top:8px;color:#f1f8fc;font-weight:400}
.mail-fact{font-weight:600;box-decoration-break:clone;-webkit-box-decoration-break:clone}
.fact-late{color:#f2cc9a}.fact-need,.fact-option{color:#b4e6f2}
.mail-focus{position:absolute;inset:0;pointer-events:none;box-shadow:inset 3px 0 #8fdbee;background:#76cce90a;opacity:0}
.case-transition{display:flex;gap:10px;align-items:center;margin:20px 0;color:#acd8e9}
.case-transition>span{height:1px;background:#6c9bb14d;flex:1;transform-origin:left}
.case-transition b{font-size:9px;line-height:1.7;letter-spacing:.06em;font-weight:600;text-align:center}
.case-overview{padding:19px 18px 18px;background:#173e53;border:1px solid #78a6bc66;border-radius:11px;position:relative}
.case-overview-title{display:flex;gap:8px;align-items:center;justify-content:space-between}
.case-overview-title h4{margin:0;font-size:16px;line-height:1.4;font-weight:600;letter-spacing:-.03em;color:#f3f8fc}
.risk-caption{font-size:9px;line-height:1.6;padding:3px 6px;border-radius:4px;color:#f2cc9a;background:#e5a54e12;font-weight:500;white-space:nowrap}
.delivery-timeline{margin-top:18px}
.timeline-head,.timeline-row{display:grid;grid-template-columns:minmax(88px,1.15fr) repeat(2,minmax(0,1fr));align-items:center}
.timeline-head>span{font-size:10px;line-height:1.7;letter-spacing:.08em;color:#b9d7e6;text-align:center;font-weight:600}
.timeline-head{padding-bottom:7px}
.timeline-row{min-height:34px}
.timeline-label{font-size:11px;line-height:1.6;color:#c6dce8}
.day-position{position:relative;display:flex;align-items:center;justify-content:center;height:34px}
.day-position:before{content:'';position:absolute;inset:0 50%;width:1px;background:#7aa5b536}
.day-dot{z-index:1;width:9px;height:9px;border-radius:50%;background:#98d7e9;box-shadow:0 0 0 4px #76c9e912}
.late-dot{background:#edc38f;box-shadow:0 0 0 4px #edc38f12}
.option-dot{background:#173e53;border:2px solid #98d7e9;width:11px;height:11px;box-shadow:0 0 0 4px #76c9e912}
.timeline-option-note{font-size:10px;line-height:1.6;color:#9dd7e7;text-align:center;font-style:italic}
.delay-track{position:absolute;height:1px;background:#eac18a33;left:50%;width:100%;top:50%}
.delay-draw{display:block;width:100%;height:1px;background:#eac18a;transform-origin:left}
.case-question{display:flex;align-items:flex-start;position:relative;gap:10px;margin-top:16px;padding:13px 0 0;border-top:1px solid #8bb1c044}
.case-question>.case-icon{width:19px;height:19px;margin-top:4px}
.case-question>div>span{font-size:9px;line-height:1.6;letter-spacing:.09em;color:#a9d7e6;font-weight:600}
.case-question p{font-size:14px;line-height:1.65;color:#f3f8fb;margin-top:4px}
.question-focus{pointer-events:none;position:absolute;inset:8px -7px -5px;border:1px solid #8ad4e3;border-radius:6px;opacity:0}
.business-example .case-footnote,.service-example .case-footnote{font-size:11px;line-height:1.75;margin-top:18px;font-weight:400}
.business-example .case-footnote{color:#b4d0df}
.customer-statement{position:relative;margin-top:25px;background:#fff;border:1px solid #c9dce8;border-radius:12px 12px 12px 3px;padding:19px 21px;box-shadow:0 5px 15px #24485d05}
.statement-top{display:flex;justify-content:space-between;align-items:center;color:#536c80}
.statement-top>span:first-child{font-size:10px;line-height:1.6;letter-spacing:.09em;font-weight:600}
.customer-quote-icon{width:21px;height:21px;color:#93b8cb}
.customer-quote-icon svg{width:100%;height:100%;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round}
.customer-statement blockquote{margin:10px 0 0;font-size:17px;line-height:1.65;letter-spacing:-.02em;color:#19394f}
.statement-focus{position:absolute;inset:-1px;border:1px solid #448eac;border-radius:inherit;opacity:0;pointer-events:none}
.service-reply{margin:24px 0 0;padding-left:17px;border-left:2px solid #98cadc;position:relative}
.reply-heading{display:flex;align-items:center;gap:8px}
.reply-dot{width:5px;height:5px;border-radius:50%;background:#208bac;flex:none}
.reply-heading h4{font-size:10px;line-height:1.6;letter-spacing:.07em;color:#1b6a8a;font-weight:600;margin:0}
.service-reply blockquote{margin:10px 0 0}
.reply-piece{position:relative;display:block;font-size:15px;line-height:1.75;letter-spacing:-.01em;color:#203f57;padding:5px 0}
.reply-piece-focus{position:absolute;inset:2px -7px;border-radius:5px;background:#1889b00b;box-shadow:inset 2px 0 #1889b05c;opacity:0;pointer-events:none}
.reply-promise{position:relative;display:flex;align-items:center;gap:13px;background:#ddecf4;border:1px solid #b9d3e1;border-radius:10px;padding:18px 20px;margin-top:25px}
.reply-promise>.case-icon{width:31px;height:31px;color:#177799}
.reply-clock-hand{transform-origin:12px 12px}
.promise-text>span{display:block;font-size:9px;line-height:1.6;letter-spacing:.08em;color:#25667f;font-weight:600}
.promise-text strong{display:block;font-size:20px;line-height:1.4;font-weight:500;letter-spacing:-.03em;color:#1d445e;margin-top:4px}
.promise-text strong b{color:#096e94;font-weight:600}
.promise-focus{position:absolute;inset:-1px;border:1px solid #198eb4;border-radius:inherit;opacity:0;pointer-events:none}
.service-example .case-footnote{color:#536b7e}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(min-width:821px) and (max-width:1100px){.it-content>.business-example{padding:24px 20px}.business-example .practice-intro h3{font-size:23px}.case-overview{padding-inline:15px}.mail-window-bar{padding-inline:14px}.case-mail{padding-inline:15px}.timeline-head,.timeline-row{grid-template-columns:88px repeat(2,minmax(0,1fr))}.risk-caption{font-size:8px}}
@media(max-width:820px){.it-content>.business-example,.soft-content>.service-example{display:block;padding:26px}.business-example .practice-intro h3,.service-example .practice-intro h3{font-size:25px}}
@media(max-width:620px){.it-content>.business-example,.soft-content>.service-example{padding:24px 20px}.business-example .practice-intro h3,.service-example .practice-intro h3{font-size:24px}.business-example .practice-intro .eyebrow,.service-example .practice-intro .eyebrow{font-size:11px}.case-mail{padding:14px 15px}.case-mail p{font-size:14px;line-height:1.75}.mail-window-bar{padding:12px 14px}.case-overview{padding:18px 15px}.case-overview-title h4{font-size:16px}.timeline-label{font-size:11px}.customer-statement{padding:19px 18px}.customer-statement blockquote{font-size:17px}.reply-piece{font-size:15px}.reply-promise{padding:17px 16px;gap:11px}.promise-text strong{font-size:20px}.service-reply{padding-left:15px}.business-example .case-footnote,.service-example .case-footnote{font-size:11px}}
@media(max-width:350px){.it-content>.business-example,.soft-content>.service-example{padding:23px 16px}.business-example .practice-intro h3,.service-example .practice-intro h3{font-size:23px}.mail-window-bar{gap:7px;padding:12px}.mail-window-bar .case-icon{width:15px;height:15px}.case-number{font-size:9px}.case-mail{padding:13px 12px}.case-overview{padding:16px 12px}.case-overview-title{align-items:flex-start;gap:8px}.case-overview-title h4{font-size:15px;max-width:115px}.risk-caption{font-size:8px}.timeline-head,.timeline-row{grid-template-columns:82px repeat(2,minmax(0,1fr))}.timeline-label{font-size:10px}.case-transition b{font-size:8px}.case-transition{gap:7px}.customer-statement{padding:17px 15px}.customer-statement blockquote{font-size:16px}.reply-piece{font-size:14px}.reply-heading h4{font-size:9px}.reply-promise{padding:16px 13px;gap:10px}.reply-promise>.case-icon{width:27px;height:27px}.promise-text>span{font-size:8px}.promise-text strong{font-size:19px}}
@media print{.it-content>.business-example{display:block!important;background:#fff!important;color:#19394f!important}.business-example *{color:#19394f!important}.mail-window,.case-overview,.case-mail,.customer-statement,.reply-promise{background:#fff!important;border-color:#b4c8d5!important;break-inside:avoid}.mail-focus,.question-focus,.statement-focus,.reply-piece-focus,.promise-focus{display:none}}
/* Tighter editorial rhythm; the possible partial delivery is aligned only with Wednesday. */
.it-content>.business-example{padding:24px}
.business-example .practice-intro h3{font-size:24px}
.mail-window{margin-top:21px}.mail-window-bar{padding-block:10px}
.case-mail{padding-block:12px}.mail-meta{font-size:11px}.mail-initial{width:18px;height:18px}
.case-transition{margin-block:16px}
.case-overview{padding-block:16px}.delivery-timeline{margin-top:15px}
.timeline-row,.day-position{min-height:30px;height:30px}
.timeline-label small{display:block;font-size:9px;line-height:1.35;color:#9dd7e7;font-weight:400}
.risk-caption{font-size:10px}
.case-question{padding-top:11px;margin-top:14px}
.promise-text>span{font-size:10px}.promise-text strong{font-size:22px}
@media(max-width:620px){.it-content>.business-example{padding:24px 20px}.case-mail{padding-block:13px}.timeline-row,.day-position{height:34px}.promise-text strong{font-size:22px}}
@media(max-width:350px){.it-content>.business-example{padding:23px 16px}.business-example .practice-intro h3{font-size:23px}.risk-caption{font-size:9px}.promise-text>span{font-size:9px}.promise-text strong{font-size:21px}}